FAQs

Yes, we offer refurbished spas. We invite you to visit our Urbana and Danville locations to explore our selection of pre-owned spas and learn more about our pool and spa installation services in Champaign, IL.

Our Urbana location is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 4:00 PM. It's closed on Sunday. The Danville location operates Tuesday through Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 4:00 PM, and is closed on Sunday and Monday. For more information, please contact our pool installation team in Champaign, IL.

To schedule your pool opening or closing, please visit the dedicated pages on our website or come to one of our store locations. Our staff will be pleased to assist you with this and any other services you may need, including spa installations and above ground pool setups in Champaign, IL.

Selecting the right pool begins with a clear understanding of how you plan to use it and how the space will function day to day. We discuss your goals, preferred materials, depth options, and overall layout before creating a plan that fits your lifestyle. Many families reach out to our pool installers in Champaign, IL because they want guidance that removes guesswork and ensures the design complements both their home and their outdoor environment.

Yes, our team frequently works on projects that include patios, spas, seating areas, and entertainment zones in addition to pool installation. We take a holistic approach, ensuring each component blends seamlessly into the finished layout. Homeowners appreciate that our pool installers in Champaign, IL understand how to balance style and practicality so the entire outdoor space feels like a unified, relaxing retreat.

Durability begins with quality materials and precise installation techniques, both of which we prioritize on every project. Our technicians follow strict industry standards and utilize modern tools to ensure each phase is executed correctly. Many clients choose our pool installers in Champaign, IL because they want a pool built to withstand shifting weather conditions, ongoing use, and years of enjoyment without constant repairs.

Absolutely. We can guide you toward equipment such as variable-speed pumps, LED lighting, and advanced filtration systems that decrease energy use while increasing performance. Technology in the pool industry evolves quickly, and our team stays updated through ongoing certification and training. Many residents rely on our pool installers in Champaign, IL to help select options that save money and reduce environmental impact over the long term.

Before construction begins, we evaluate grading, soil conditions, access points, and potential drainage needs. Once the plan is finalized, we proceed with careful excavation and begin installing the structural components of the pool. Homeowners trust our pool installers in Champaign, IL because we handle site preparation thoroughly, ensuring the installation process goes smoothly and minimizes disruption to the surrounding landscape.

Yes, we consider your lifestyle when recommending pool shapes, depths, entry styles, and added features. Whether you want a family-friendly swimming area, a spa-like escape, or a pool designed for exercise, we help you understand the strengths of each design. Many homeowners appreciate that our pool installers in Champaign, IL focus on personalization so the final result suits their specific needs and preferences.

Yes, adding a spa is one of the most popular upgrades, and we offer multiple configurations that can be seamlessly incorporated into your pool layout. From jet placement to heating options, we help you choose the features that create the level of comfort you’re looking for. Many homeowners choose our pool installers in Champaign, IL because they want a cohesive, professionally designed combination that feels natural and enhances the overall space.

Yes, we provide modern solutions such as automated cleaning systems and advanced circulation technology that reduce weekly maintenance. These upgrades allow you to spend more time enjoying your pool and less time working on it.

Absolutely. We specialize in creating functional, attractive pools for yards of all sizes and shapes. Whether your space is narrow, angled, or limited in depth, we offer creative solutions such as geometric designs, compact shapes, or built-in seating that maximize your usable space. Many homeowners choose our pool installers in Champaign, IL when they need a layout that adapts to unique property dimensions.

Yes, we offer continued maintenance and repair services to help protect your investment. From seasonal inspections to equipment troubleshooting, we ensure your pool stays clean, safe, and efficient year-round. Clients often rely on our pool installers in Champaign, IL because they value having long-term support from the same team that built their pool.

Yes, we explain the benefits of vinyl, fiberglass, and concrete pools so you can make an informed decision. Factors such as customization, cost, maintenance needs, and expected longevity all play a role in determining the best choice. Many customers appreciate working with knowledgeable pool installers because we simplify the comparison process and help match each homeowner with the ideal material.

Yes, we help homeowners explore features like tanning ledges, fountains, smart automation, lighting, safety covers, and more. These upgrades can enhance comfort, visual appeal, and ease of use. Our team ensures each enhancement integrates smoothly into the overall design. Call today to learn more!

Yes! We design and install custom in-ground pools across Central Illinois. Whether you’re dreaming of fiberglass, vinyl, or a complete backyard transformation, our in-house team handles everything—from design and excavation to equipment setup and water balancing. Learn more about our pool installations.

We sure do. Ohana offers a variety of above-ground pools that combine easy setup with long-lasting performance. We make it easy with the right size, liner, and filtration system—plus everything you’ll need for opening, closing, and year-round care.

Absolutely. Our pool inspections are designed for home buyers who want peace of mind before closing. We evaluate the structure, plumbing, equipment, and safety systems and provide a written report with repair recommendations if needed. Schedule a pool inspection.

Yes—we provide professional pool openings and closings every season. Our team removes or installs covers, checks equipment, adds startup or closing chemicals, and prepares your system for the change in weather.

We recommend a yearly automatic pool cover tune-up. Our service includes track cleaning, motor and rope inspection, and tension adjustments to keep your system running safely and smoothly. Learn more about cover maintenance.

We’re proud to carry Marquis and Nordic spas—known for energy efficiency, advanced hydrotherapy, and stylish design. Visit our showrooms to see models in person and find the right fit for your home.

Yes! Our drain-clean-refill service removes buildup, cleans components, and restores perfection.

Yes! Our drain-clean-refill service removes buildup, cleans components, and restores perfect water balance—this should be done every 3 to 4 months for optimal water health. We also offer water testing, spa chemicals, and filters to keep your hot tub fresh year-round.

Definitely. Both our Urbana and Danville stores stock spa and pool supplies, including filters, test kits, sanitizers, and accessories—everything you need for easy at-home maintenance.

Yes! Our Danville store features a selection of high-quality billiard tables, cues, balls, and accessories. We also handle professional delivery, setup, and leveling, ensuring perfect play from day one.

You can. Our Urbana showroom offers special-order billiard tables and accessories from the same trusted brands we stock in Danville. Just let our staff know what you’re looking for, and we’ll take care of the rest.

We proudly serve Champaign, Urbana, Savoy, Mahomet, Tuscola, St. Joseph, Danville, and surrounding Central Illinois communities for pool, spa, and billiards sales, service, and installations.

You can request service online or call or text our store directly. We’ll connect you with the right technician for your pool, spa, or game room service.

Yes! We provide flexible financing for pools, spas, and game room upgrades. Stop by either location or apply online to see available programs and rates.

100%. Ohana has been family-owned and operated since 2003, serving Central Illinois with honesty, craftsmanship, and care.

Yes—we occasionally offer refurbished spa models alongside new units. Availability changes throughout the year, so stop by our Urbana location to see what’s in stock.

Urbana showroom: Monday–Friday 9:00 AM–5:00 PM, Saturday 9:00 AM–4:00 PM, Sunday Closed. Danville store: Tuesday–Friday 9:00 AM–5:00 PM, Saturday 9:00 AM–4:00 PM, Sunday & Monday Closed.

Returns on eligible merchandise are accepted within 30 days of purchase with the original receipt. Due to safety and legal regulations, pool and spa chemicals cannot be returned or exchanged.

Yes—gift cards are available at either location and can be used toward pools, spas, billiards, services, accessories, or chemicals.

While we don’t offer ongoing weekly maintenance, we do provide free in-store water testing with purchase and offer one-time professional services such as pool inspections, automatic cover tune-ups, spa drain/refills, troubleshooting & repair, and seasonal openings/closings.

You can call or text either location or send us a message through our website. Our friendly staff is happy to answer questions, schedule service, or help you find the right product.